DELIVERY

 

Shipping to Areas Affected By Inclement Weather

Please note that due to inclement weather in some parts of the country, orders may be delayed. Please contact us or our delivery partner if you have any questions.

 

 

Our teams carefully prepare each order. Orders going to warmer areas are packed with ice and an insulated pouch to ensure freshness. While preparing all orders our team makes sure to look at the destination as well as the weather for the next few days to ensure we are properly packaging your items. 

 

*Please note that delivery and timing varies by location. Contact our customer service team if you have any questions or concerns*

Delivery within North America

Shipping fees vary by delivery address.

UNITED STATES

FedEx Ground: 

- Free from $100 for non-members

- $80 for Chocolate Circle Members

 

FedEx 2nd Day:

- Free from $125 for non-members

- $95 for Chocolate Circle Members 

*(Please note if Second Day is not available to your area during checkout, you will be quoted for Overnight Delivery automatically)

 

FedEx Overnight:

- Free from $150 for non-members

- $110 for Chocolate Circle Members 

 

CANADA

FedEx International Priority:

- Free from $390 USD for non-members

- $290 USD for Chocolate Circle Members

 

*Delivery methods depend on the type of product and the destination of the order. Shipping Methods only load when the Shipping Address has been fully and correctly entered in Step 2 of Checkout.  

**PO Boxes are not eligible for delivery. Each product page will show the available delivery methods.

***If a Saturday has been chosen as the delivery date, a $16 surcharge will be added to the order for this service. 

 ****La Maison du Chocolat is not liable for delays with our carrier in shipping. Many factors with our carrier, such as weather, can be factors for a delay in delivery. If there is any damage to your item(s) or product(s), please reach out to our Customer Service team. 

*****Please note, in the warmer months, we deliver with FedEx Overnight delivery only. Rates are valid to eligible areas. Not all states are eligible for Ground and 2 Day Delivery. Available delivery options to be shown at checkout. Saturday delivery surcharge is $16

******For your order to be shipped out same day, it will need to be placed before our 3:00PM EST cut off. Any order placed after this time will automatically show the next available delivery date on the Delivery Calendar in Step 2.

*******The delivery date must be chosen from the provided calendar, if it is not chosen it will default to the next available delivery date.  Please note that typing in the date will not update, it must be selected on the calendar. 

Place an order up to 10 days in advance!

In the US, from Monday to Saturday, to eligible areas

Pick Up in New York City

We welcome you to one of our New York City boutiques below. 

Free Pick Up in Store!

Place your Chocolate order online before 1:30 pm for same day pick-up.
For Pastries please allow an additional 48 hours for preparation!

 

For any specific requests or same-day pastry orders, please directly contact one of our boutiques.

Visit our NYC Boutiques:

Online Pick-up is only available through our Madison Avenue and Rockefeller Center boutiques.

 

Madison Avenue

1018 Madison Avenue

New York, NY 10075

(212) 744-7117

Monday - Friday: 10:30 AM to 7 PM

Saturday & Sunday: 10:30 AM to 6 PM

Rockefeller Center

30 W 49th Street

New York, NY 10020

(212) 265-9404

Monday - Friday: 10:30 AM to 7 PM

Saturday & Sunday: 11 AM to 5 PM

The Shops at Columbus Circle

10 Columbus Circle

Ground Level

New York, NY 10019

(718) 215-7058

Monday - Saturday: 10 AM to 8 PM

Sunday: 11 AM to 7 PM

 

Penn Station - Moynihan Train Hall 

350 West 33rd Street

Concourse Level

New York, NY 10001

(212) 265-9402

Monday - Sunday: 7 AM to 8 PM 

Corporate Team

Our dedicated corporate team is at your service Monday through Friday, 9 AM to 6 PM EST by phone: 1 (718) 361-9372 or by email: corporatesales.ny@lamaisonduchocolat.com

International delivery

Nous vous livrons à l'Internationnal ! 

Delivery with Fedex

Pricing may vary depending on the weight of the package and the destination.

Countries delivered :
Germany, Austria, Belgium, Bulgaria, Croatia, Cyprus, Denmark, Spain, Finland, Greece, Guernsey, Hungary, Ireland, Iceland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Norway, Netherlands, Poland, Portugal, United Kingdom, Czech Republic, Slovakia, Slovenia, Switzerland, Sweden.

Place an order today; We deliver up to 7 days!

International delivery from Monday to Friday

Packaging

Our teams carefully prepare each order. Orders going to warmer areas are packed with ice and an insulated pouch to ensure freshness. While preparing all orders our team makes sure to look at the destination as well as the weather for the next few days to ensure we are properly packaging your items.

Messenger Delivery within Manhattan

We deliver during the day in New York City*.

Delivery with Messenger 

Order before 1:30pm EST for same-day delivery! 

$25 for Manhattan

$35 Weekends & Holidays
Free delivery on orders $150+

*Deliverable Cities :

Will vary based on cart content, weather conditions and delivery area. Available shipping options will be shown at checkout.
 

Place an order today; We deliver up to 7 days!

Delivery from Monday to Saturday