DELIVERY: Please note, in the warmer months, we deliver with FedEx Overnight delivery only. PO Boxes are not eligible for FedEx delivery. Available delivery options will display at checkout, shipping rates are calculated by FedEx based on delivery address. If a Saturday has been chosen as the delivery date, a $16 service charge will be applied. The delivery date must be selected from the provided calendar, if no date is specified it will default to the next available delivery date. La Maison du Chocolat is not liable for delays with our carrier in shipping. Many factors with our carrier, such as weather and holidays, can be factors for a delay in delivery. If there is any damage to your item(s) or product(s), please reach out to our Customer Service team.
IN-STORE PICKUP: For same day service, your order must be placed before our 1:30PM EST cut off. Pickup options may vary based on product availability and boutique location. Select pastries are made to order, kindly allow up to 48 hours for preparation. In order to view pickup options online, kindly enter your address during Step 1 of checkout to be used for billing purposes.
MESSENGER SERVICE: For same day service, your order must be placed before our 3:00PM EST cut off. Any order placed after this time will be processed on the next available delivery date. Select products are not available for messenger delivery, such as mousse cakes and eclairs. La Maison du Chocolat is not liable for delays caused by our carrier. Delivery estimates are not guaranteed; many factors with our carrier, such as weather or traffic, may cause delays in delivery. Someone must be present to recieve the order, signature may be required. Messenger Delivery Service is limited to Manhattan, New York.
