數碼存根 (Cookies)
視乎您所登記的服務類別，您可能需要提供您的個人資料，有些是必須的，有些是選擇性的。
本網站的每一張表格均說明有關資料是否必須提供。
每張表格所收集的數據將根據表格上列明的需要和用途而進行處理。
根據1978年1月6日訂立，有關數據處理、檔案和公民自由的法例，您有權存取、更改、修正和刪除所有您曾在網站填寫的表格中所提供的數據。您可以透過以下方法與我們聯絡以行使這個權利:
La Maison du Chocolat
香港觀塘鴻圖道26號威登中心708-9室
電話 : +852 2343 3331
電郵 : customer@lamaisonduchocolat.hk
要求刪除其個人資料的個別人士，將不能獲取所有有關的服務和優惠。
所收集的資料僅供La Maison du Chocolat使用。
當您到訪我們的網站，因應您所選擇管理cookies的方法，您所使用的裝置(電腦、平板電腦、智能手機，等等)可能將您的瀏覽數據儲存在您的裝置內的"cookies"檔案中，您可以隨時更改這些選擇。
cookies在本網站的目的為何?
只有cookie的發行者可以讀取或更改當中存有的資料。
我們網站發行的cookies
當您到訪我們的網站時，視乎您的選擇，我們可能在您的裝置上安裝不同的cookies，讓我們在每個cookie的有效期內可以識別您的裝置瀏覽器。我們根據下述的目的，視乎您的選擇，在您到訪我們的網站時所使用的瀏覽器軟件中的設定範圍發行cookies。
我們發行的cookies容許我們：
- 建立有關我們網站的統計資料、流量和不同部份的使用(到訪的部份和內容、瀏覽的路徑)，讓我們改善我們服務的吸引力和流暢度。
- 當您到訪我們的網站時，因應您的裝置的顯示喜好(使用語言、顯示解析度、使用的操作系統，等等),以及您的裝置所使用的硬件、視像或媒體播放軟件，改變我們網站的佈局。
- 儲存您在我們網站填寫的表格中的資料(登記或進入會員專頁)；
- 根據您之前提供的資料或識別碼，讓您可以進入我們網站中被保留和個人的範圍，例如會員專頁；
- 實施保安措施。例如：當網頁閒置超過特定時間，它會要求您重新登入會員專頁。
您有關cookies的選擇
有很多種管理cookies的方法。
任何您所選擇的設定均有可能修改您在互聯網的瀏覽以及您存取某些需要依賴cookies的服務的能力。
您可以以下述方法隨時選擇設定或修改您的cookie設定。
您可以更改您的瀏覽軟件設定，允許或拒絕cookies登記在您的裝置上，這個設定可以是自動進行選擇或根據cookie發行者的身份而決定。您亦可以更改您的瀏覽軟件設定，在cookies登記在您的裝置之前，按個別情況選擇允許或拒絕cookies。您可以參考下述的"如何根據您所使用的瀏覽器更改選擇設定?"部份。
(甲) 同意接受cookies
在您的裝置上登記cookies基本上是裝置使用者的選擇，使用者可以隨時免費地在他的瀏覽器選單中進行設定和修改。假如您在您的瀏覽軟件中接受cookies 登記在您的裝置上，您到訪的網頁和內容中包含的cookies會暫時儲存在您裝置中的一個專用空間。這些cookies只有其發行者可以讀取。
(乙) 拒絕接受cookies
假如您拒絕容許cookies在您的裝置上，或是您停止已登記的cookies，您將不能享受一些特定的內容和服務，因為我們網站中一些部份必須使用cookies。
假如您希望獲取一些需要我們辨認您身份的內容或服務，便會出現這種情況。當您或我們的承包商因為技術相容性，您裝置上所使用的瀏覽器類別，它的語言，顯示的設定和您的裝置所連接的互聯網的國家等原因，未能辨認您的身份，也會出現這種情況。
在某些情況下，我們將不會因為您拒絕或取消讓我們履行服務所需要安裝或讀取的cookies而造成我們服務的任何不足之處所帶來的後果負責任。
(丙) 如何根據您所使用的瀏覽器更改選擇設定?
管理cookies和您的選擇，在每個互聯網瀏覽器的設定也不同。您可以在您的瀏覽器的協助列表中尋找，它能讓您知道您可以如何管理cookies。
- For Internet Explorer™: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
- For Safari™ : http://docs.info.apple.com/article.html?path=Safari/3.0/fr/9277.html,
- For Chrome™ : http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647,
- For Firefox™ : http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
- For Opera™ : http://help.opera.com/Windows/10.20/fr/cookies.html,etc …
- For Cookies "Flash"© de "Adobe Flash Player"™
"Adobe Flash Player"™是個使用"Flash"電腦語言來容許動態內容快速發展的軟件。Flash (以及同類的軟件)透過類似cookies的科技來記錄內容的設定、喜好和使用。但是"Adobe Flash Player"™以一個與您的瀏覽器所提供的不同介面來管理這些資料。
假如您的裝置需要顯示由Flash電腦語言所建立的資料，我們邀請您直接在以下網站取得您的Flash cookies工具: http://www.adobe.com/fr/
The cookies used on the site are:
- The cookies of La Maison du Chocolat
- Third-party cookies restrictively chosen by La Maison du Chocolat in order to achieve specific objectives.
3.1 Cookies de La Maison du Chocolat
The cookies deposited by the tools of the La Maison du Chocolat site are detailed in the table below:
| Number | Type | Name | What are they used for? | Lifespan |
|---|---|---|---|---|
| 1. | Permanent cookie | user_allowed_save_cookie | Saves choices regarding cookie consent | 12 months |
| 2. | Permanent cookie | frontend | Session identifier | 12 months |
| 3. | Temporary cookie | pagecache_formkey | Caches the data entered in a form | 24 hours |
| 4. | Permanent cookie | Has-js | Checks whether JavaScript works on the user's browser | Session |
| 5. | Permanent cookie | _ga | Used to distinguish between users | 12 months |
| 6. | Permanent cookie | _gat | Used to reduce the demand rate | 12 months |
| 7. | Permanent cookie | _gid | Used to distinguish between users | 12 months |
| 8. | Permanent cookie | EXTERNAL_NO_CACHE | An indicator of whether the caching is disabled or not | 12 months |
| 9. | Temporary cookie | _ded | Session | |
| 10. | Temporary cookie | _dec | Session | |
| 11. | Permanent cookie | _dez | 12 months | |
| 12. | Permanent cookie | adminhtml | 12 months | |
| 13. | Permanent cookie | Popin_newsletter | 12 months | |
| 14. | Permanent cookie | _dc_gtm_UA-69675263-1 | 12 months |
3.2 Third-party cookies
La Maison du Chocolat also uses services offered by third parties.
For more information on cookies developed by third parties, we invite you to consult their dedicated websites.
3.2.1 Technical cookie
The main purpose of these cookies is to facilitate the navigation of the user, and to allow us to offer you the features of the La Maison du Chocolat site.
| Number | Type | Name | What are they used for? | Lifespan |
|---|---|---|---|---|
| 1. | Permanent cookie | PHPSESSID | This is a general identifier used to manage user session variables. It is normally a randomly generated number, it serves for example to maintain a connection status for a user between pages. | 13 months |
3.2.2 Traffic measurement
La Maison du Chocolat uses third parties to measure site traffic.
For information, La Maison du Chocolat uses, among other things, the Google Analytics service which makes it possible to count visitors and identify the way they use the site. This is a statistical tool that allows La Maison du Chocolat to improve its site by taking visitors’ needs into account.
The data generated by these cookies concerns:
- Your use of the site, such as the pages you have visited, the products you have seen and/or put in your basket, the time spent on the site;
- Your IP address to determine the city of connection. This data is immediately anonymized after location and is not communicated to Google.
The cookies used are detailed in the table below.
| Number | Type | Name | Company | What are they used for? | Lifespan |
|---|---|---|---|---|---|
| 1. | Statistical and tracking third party session cookie | idUf | Effiliation | Cookie that counts clicks on banners and the purchases made. | Session |
| 2. | Permanent cookie | DSID | Doubleclick.net | This cookie is used for re-targeting, optimisation, reporting and the allocation of online advertising. | 2 weeks |
| 3. | Temporary cookie | HSID | Used by Google to store user preferences and Google-Maps information | Session | |
| 4. | Permanent cookie | NID | Used by Google to store user preferences and Google-Maps information | 12 months | |
| 5. | Temporary cookie | SAPISID | Used by Google to store user preferences and Google-Maps information | Session | |
| 6. | Temporary cookie | SID | Used by Google to store user preferences and Google-Maps information | Session | |
| 7. | Temporary cookie | SSID | Used by Google to store user preferences and Google-Maps information | Session | |
| 8. | Temporary cookie | APISID | Used to collection information on how visitors use our site. We use this information to compile reports and help us improve the site. Cookies collect information in an anonymous form, including the number of visitors to the site, from where visitors came to the site and the pages they visited. If you do not allow these cookies, we will not be able to include your visit in our statistics. | Session |
3.2.3 Targeted advertising
In order to offer you advertising about La Maison du Chocolat, some cookies are placed on your terminal, such as:
| Number | Type | Name | Company | What are they used for? | Lifespan |
|---|---|---|---|---|---|
| 1. | Permanent cookie | Facebook-Pixel | The pixel makes it possible to re-target with advertisements of the Internet users having visited the La Maison du Chocolat sites. Campaigns highlighting the contents of La Maison du Chocolat can be sent to the Internet users. | 30 days | |
| 2. | Permanent cookie | DATR | When you create or login to a Facebook account, cookies are stored on your computer so you can stay connected when visiting Facebook. The Facebook button on our website is hosted by Facebook and your browser sends this cookie data to Facebook when creating the button in your browser. This data is used by Facebook to associate the Facebook button with your Facebook account. This data is not accessible to us and is not sent to us by Facebook. | 12 months | |
| 3. | Permanent cookie | fr | Facebook advertising cookie used for tracking and advertising targeting | 9 months | |
| 4. | Permanent cookie | IDE | Doubleclick.net | Advertising cookie | 1 month |
| 5. | Permanent cookie | 1P_JAR | Google advertising cookie used for tracking and advertising targeting (Customising Google ads) | 1 month |
3.2.4 Improved usability and interactivity of the site
To enable you to access certain features of the site, La Maison du Chocolat uses services offered by third parties, such as:
| Number | Type | Name | Company | What are they used for? | Lifespan |
|---|---|---|---|---|---|
| 1. | Permanent cookie | sb | Used by Facebook to support the Facebook connection. | 12 months | |
| 2. | Permanent cookie | wd | Used by Facebook to support the Facebook connection. | 12 months | |
| 3. | Permanent cookie | ajs_anonymous_id | Lengow | Cookie for site customisation | 12 months |
| 4. | Permanent cookie | Ajs_group_id | Lengow | Cookie for site customisation | 12 months |
| 5. | Permanent cookie | Ajs_user_id | Lengow | Cookie for site customisation | 12 months |
| 6. | Permanent cookie | Intercom-id-fgan7yon | Lengow | Allows visitors to continue their conversation between different pages of the site and resume a conversation from one visit to another | 9 months |
| 7. | Permanent cookie | KHcl0EuY7AKSMgfvHl7J5E7hPtK | Paypal | These cookies are used to display Paypal banners and perform the purchase functions offered on the site by Paypal | 30 minutes |
| 8. | Permanent cookie | X-PP-K | Paypal | When you make a payment via Paypal, these cookies are issued. Paypal Session / Security | 12 months |
| 9. | Permanent cookie | X-PP-SILOVER | Paypal | When you make a payment via Paypal, these cookies are issued. Paypal Session / Security | 12 months |
| 10. | Permanent cookie | cookie_check | Paypal | When you make a payment via Paypal, these cookies are issued. Paypal Session / Security | 12 months |
| 11. | Permanent cookie | tsrce | Paypal | When you make a payment via Paypal, these cookies are issued. Paypal Session / Security | 12 months |
| 12. | Permanent cookie | PYPF | Paypal | Paypal uses cookies to recognise its customers and to reduce the time the user needs to login to his Paypal account by checking his email address ini the Paypal database. | 1 month |
| 13. | Permanent cookie | Akavpau_ppsd | Paypal | PAYPAL cookies are necessary for this integration to work perfectly. | Session |
The site also uses:
- share buttons (Facebook, Twitter, LinkedIn, Google+);
- videos posted on our VIMEO or YOU TUBE channels
These features rely on third-party cookies that are directly deposited by the service providers.
During your first visit to our site, you prompted to accept or refuse the use of certain cookies.
If you do not want cookies to be installed or read on your terminal equipment, a refusal cookie will be placed on your equipment, so that La Maison du Chocolat will record the information that you objected to the use of cookies. If you delete this refusal cookie, it will no longer be possible to identify you as having refused the use of cookies.
Similarly, when you accept the use of cookies, a consent cookie is installed.
The consent or refusal cookies must remain on your terminal equipment. You can change your wishes at any time as described in the next section entitled “Management of cookies”.
You have several options to delete and manage cookies and other tracers.
5.1 Browser settings
Although most browsers are set by default and accept the installation of cookies, you have the option, if you wish, to choose to accept all cookies, to reject them systematically or to choose those that you accept depending on their issuer. You can also regularly delete cookies from your device via your browser.
Do not forget to set all the browsers of your different devices (tablets, smartphones, computers .etc.).
To manage Cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to change your options regarding Cookies. As an example:
- For Internet Explorer™ : http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies ;
- For Safari™ : https://support.apple.com/fr-fr/safari ;
- For Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647 ;
- For Firefox™ : http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies ;
- For Opera™ : http://help.opera.com/Windows/10.20/fr/cookies.html.
However, we draw your attention to the fact that by setting your browser to refuse cookies, some features, pages and spaces on the site will not be accessible, which we cannot be held responsible for.
5.2 Opposition platforms
Several platforms of advertising professionals also offer you the possibility to refuse or accept cookies used by companies that are members. These centralised mechanisms do not block the display of advertisements but only prevent the installation of cookies to adapt advertisements to your interests.
You can, for example, go to the website www.youronlinechoices.com to prohibit the installation of these cookies on your device. This site is proposed by digital advertising professionals within the European Association EDAA (European Digital Advertising Alliance) and managed in France by the Interactive Advertising Bureau France.
You can discover the companies registered on this platform and which offer you the possibility of refusing or accepting the cookies used by these companies to adapt to your browsing information the advertisements that may be displayed on your terminal: http://www.youronlinechoices.com/fr/controler-ses-cookies/.
This European platform is shared by hundreds of advertising professionals on the Internet and is a centralized interface allowing you to express your refusal or your acceptance of cookies that can be used to adapt to the navigation of your terminal the advertisements likely to be displayed there.
Within the framework of the use of cookies as described in this document, La Maison du Chocolat may process your personal data, as data controller.
The data collected is essential to achieve the objectives pursued by each cookie. They are only intended for the authorised services of La Maison du Chocolat and the company that issues third-party cookies.
The personal data collected via cookies is never stored longer than necessary to achieve the purpose of the cookie, and in no case longer than 13 months.
Pursuant to the provisions of the General Data Protection Regulation, people have a right to query, access, rectify, erase, oppose for legitimate reasons and, if technically possible, portability for all data.
In application of the provisions of the General Data Protection Regulation, people with the right to query, access, rectify, delete, oppose for legitimate reasons and portability relating to all data.
The data collected is, after the death of the person, kept for the time necessary for La Maison du Chocolat to comply with its legal and regulatory obligations. At the end of this period, the data will be erased, unless the person decides that it be communicated to a third party of his choice, in accordance with the provisions of Article 40-1, II of Law No. 78 -17 of January 6, 1978 relating to information technology, files and civil liberties, as amended in 2018.
The rights can be exercised at the following address: mesdonneespersonnelles@lamaisonduchocolat.com
If necessary, you can contact the personal data protection officer at the following address : dpo@savencia.com.
In case of dispute, the matter may be referred to the French Data Protection Authority (Commission nationale de l’informatique et des libertés (CNIL)), the competent supervisory authority.
For more information, please refer to the Privacy Policy..